Regarding booking councelling sessions
How to book sessions (Calendly).
Free and paid sessions.
Payment process (Razorpay).
Support contact (support@mendmindz.com).
Refund/cancellation policy.
Rescheduling option.
Session format and duration
– Phone call, Online via Zoom/Google Meet, 45–60 minutes).
Confidentiality
– be reassured that your privacy and data will be protected.
Who the sessions are for
– individual adults, teens and children
Emergency disclaimer
– MendMindz is not a crisis helpline.
Follow-up or aftercare
– Clients can email brief follow-up questions or need to book another slot.
Technical troubleshooting
– If the link doesn’t work or video/audio fails email immediately.
Free session limitations
– how long they last, what they cover, and whether follow-up sessions are paid.
Therapist credentials
– a brief reassurance of professional qualifications.